OUR MISSION
RTE’s mission is to be the preferred choice for all customers in New Zealand. We plan to achieve this by placing emphasis on our ability to exceed customer expectations, working with our customers to understand their needs, delivering our best resources, products and services at all times, and by providing innovative and workable solutions on time and on budget.
Customers across New Zealand come to RTE because they have a problem that needs solving by a company with a professional attitude that places the utmost importance on customer service and workplace health and safety.
Our customers choose us with confidence because they know we understand the issues they face. An RTE solution will fit their specific needs and help them to keep their business running smoothly. That in turn helps them to fulfil their mission statement to their customer base.
The company’s 20+ years experience in the New Zealand market focuses on forklift attachments, accessories, parts, service and materials handling equipment.
RTE understands the importance of delivering products and services that customers know are reliable and they can trust. It is a very customer-service focused company.
Understanding the issues customers face in their business means RTE can make realistic and cost-effective commitments to customers - often with effective and innovative solutions.
RTE has built a reputation for providing customers across New Zealand with a wide range of industry-leading products, as well the exclusive agreements we have made with international agencies. This ensures we’re able to provide customers with a full range of accessories, parts and service options that can be delivered nationwide.
Our staff are trained, qualified and have a professional and proactive attitude to RTE and the companies we work with. Our team pride themselves on their strong work ethic and place the utmost importance on building solid customer relationships. Our strong work ethic and the approach we take to building customer relationships has empowered us to earn their trust in our service capabilities.
RTE'S INNOVATIVE SOLUTIONS
With RTE’s extensive range of products and services, customers can expect leading workplace solutions for forklift attachments and materials handling equipment plus a comprehensive range of forklift accessories and parts, as well as servicing and rentals.
Specifically, this includes mechanical and hydraulic materials handling attachments and training carried out in accordance with the Department of Labour Code of Practice for Forklift Operator Training courses on-site and also at their Auckland premises in Wiri. Forklift Operator Training is also offered as F Endorsements and for Unit Standards: 10851, 10852, 18409 and 18496.